Claim Your Warranty

How to Claim Your Warranty

If you're experiencing an issue with your Wavytalk device, we're here to help. You can also contact our support team at Support@vanillaskinltd.com

Step 1: Share your:

Supported: Images or Videos (Maximum 5MB)

Step 2: Our team will review your claim and guide you through the next steps. If your product qualifies under warranty, we'll arrange a repair or replacement or else you’ll be notified through your provided email.

Warranty Coverage

Your Wavytalk Pakistan product is covered by a 2-year warranty against manufacturing and electrical defects from the date of delivery.

Warranty Does Not Cover

  • Physical or accidental damage
  • Damage caused by misuse, improper handling, or unauthorized repairs
  • Normal wear and tear
  • Cosmetic damage that does not affect product performance

If you have any questions, our support team is always happy to assist you.

When you apply for a warranty based repair, you must submit the product and order number/order name. That information will allow Wavytalk Pakistan to confirm the date of purchase and is necessary to validate the warranty period.

Damage caused by improper use will not be covered by warranty. This includes but is not limited to: improper use of a power supply, problems that occur if the product is used outside of the intended scope, modification of the product or addition of non-Wavytalk components, etc.

Before submitting the form, please check Warranty Terms & Condition